Look what our CUSTOMERS are saying about our coaching...

'Dear Terry,
I would like to thank you for the excellent work you completed in October last year in developing the competence of our Training, Development and Nationalization Team, on all matters relating to the KPO Mentoring Process. Since the launch of our Mentoring Programme in October, we now have over 80 relationships established within our Joint Venture.

I myself am enjoying the challenge and rewards of mentoring three of our most talented nationals from different parts of the organization.

As you are aware, the mentoring of our national employees by our more 'industry experienced staff', predominantly multinational expatriates, is critical to the success of the KPO Nationalization & Succession Plan. This plan underpins our development programmes and is closely monitored by the authorities as it forms part of KPO's 'Final Production Share Agreement' (FPSA).

The initial success of the programme is receiving plaudits from throughout the Venture and from the Kazakh authorities. Earlier this week, per the request of our General Director, the KPO Mentoring Programme has now been nominated for a 'Chairman's Award' for it's contribution to the nationalization process.

Thank you once again and we hope to see you again in Kazakhstan soon.'

- Graham Murray, Head of HR Operations KPO, Kazakhstan

'Terry Ingham has undertaken many coaching, mentoring, culture change and business improvement assignments on behalf of ABB. He has worked both as an internal and external consultant and has worked on many International assignments for us and has always approached his work with the highest level of professionalism and diligence, in many cases he has won commendations from our customers for the quality of his work. Terry is an excellent consultant and we have no hesitation whatsoever in recommending him to you'

- Rick Henshall, Vice President, ABB Consultancy, Process Automation, Engineering Services.

''For me 2005 was an exceptionally difficult year leaving me feeling very emotional and unstable. When I was offered coaching I immediately felt like a lifeline had been given to me. The coaching sessions were conducted in total privacy with my coach's personality and professionalism encouraging me I began to realise that a very personal experience in my childhood was affecting me now due to the emotional low I was feeling. After my first session I came out feeling an enormous sense of relief and experiencing the overwhelming feeling that this person could help me. During my next session my coach showed me a coaching technique which breaks down the emotion in the body. After carrying out the procedure just 3 times I felt as though a massive weight had been lifted off my shoulders, I would not hesitate to recommend coaching to anyone who needs help and support with both professional and/or personal anxieties'.'

- Petra* from Yorkshire

'Albemarle Chemicals UK Ltd have used Positive Impact Coaching (PIC) since May 2007 and continues to use them as part of its management development program; primarily for 1:1 coaching support for members of the management team.
I have found my relationship with my coach extremely beneficial in helping me achieve my goals both at work & home, my team have all developed as individual team members and collectively as a team we are much stronger. We have grown in confidence, in our abilities and our approach. I am also certain that the challenges we have faced & overcome over the last few years would not have been as successful without the coaching support we received. '

- Adrian Hayman, Site Manager, Albemarle Chemicals UK Ltd.

'Positive Impact Coaching has taken us from a group of disconnected individuals, struggling with exponential change, and reconnected us into the makings of a formidable team. We know what we have to do, now, and we we can make it.'

- Provided via Survey Monkey

''My coach has helped me focus on resolving work based relationship issues and has helped me address specific areas of my personal development. He has explored with me my personal goals and targets, the timescales I have set myself, and the options/changes open to me. As a result I am more confident and aiming towards creating a reputation as being organised, thoughtful, and reliable'. '

- Tony* from Winsford Cheshire

'Our coach's strengths was his ability to develop an easy and friendly rapport with those he works with. His experience enabled him to deal with even the most sensitive of situations whilst maintaining confidentiality and balanced view point. His personal insight and perception of peoples' strengths and weaknesses proved very successful, all this coupled with a sense of humour!'

- D W Berridge, Site Manager, German Fine Chemical Business

'My coach used a light, reflective state to encourage visualisation of my problem, which was a fear of heights. He helped me to use my mental state more consciously through replaying my experiences and giving me strategies I could try myself. The sessions enabled me to feel strongly empowered with regard to my own state of mind. I have since been up the Leaning Tower Pisa which has always been one of my dreams.'

- Sarah Gillingham - Director of Continuing Education & Training Franklin College

''When work colleagues have entirely different perceptions of events and are critical of me in the future, I will always think about the phone calls (from my coach) and more importantly, how I was able to consider other people's views to get a different perspective on the events'.'

- Martin* from Nottingham

''I have been working with my coach both on a one to one basis and as part of a team for almost 12 months now. During what seems a short space of time, I have gone from seeking a way out of the business to not only wanting to stay, but wanting to take on more responsibility and more importantly enjoying it! Why? In a word, 'Confidence'. but sorting it out I thought was easier said than done, but my coach had more techniques and tips he could draw upon than anyone could imagine or seemingly ever remember! Using techniques, to create a positive attitude which gradually overtakes the negative attitude until suddenly it all starts to become second nature and the FEAR (False Evidence Appearing Real) starts to fade and is replaced with a 'can do' attitude, that I'm sure rubs off onto fellow work colleagues until it almost starts to become infectious'. '

- Mike* from Knottingley West Yorkshire

'"Coaching for me is just having the right person who can and will listen, someone who will help you work through your own problems and allow you to test your own ideas in a safe environment. My coach does that and can also add some sensible direction and sense checking to my own ideas, when required." '

- Dave* from Newcastle

'My coach is passionate about encouraging people to make the best life they can by overcoming their limiting beliefs. By encouraging me with my fledgling business my goals have all been exceeded, stretching me to get out of my comfort zone.'

- Jan Rilatt, YouPlus Coaching, Laceby Lincolnshire

'I was really impressed with the knowledge and skills of our facilitator.'

- Zaure Alzhanova, HR Manager BG Kazakhstan

''At the age of 17, I was involved in a car accident which left me very anxious about car travel, especially on motorways. This anxiety has increased over the years and has become very problematic when faced with long car journeys. Through the coaching sessions I have had with my coach I have been able to re-programme the thought processes I had developed and associated with car travel and for the first time in 20 years am now a confident, relaxed traveller'. Many Thanks. '

- Martin* from Grimsby

'“Having used business coaches in the past I thought I knew how effective they could be, but Terry (at Positive Impact Coaching) proved me wrong as his results have far surpassed those of my previous experiences”. Basic coaching has worked to provide me with a compass for development, identification of strengths and weaknesses and the next steps to business growth - all very important and useful elements - but Terry's additional [skill/service] of hypnotherapy at the end of each session gave me the tools to tackle any negativity I might felt at facing new situations and challenges. Put very simply this combined coaching/hypnotherapy approach has made it easier, faster and more enjoyable to progress both my business and myself. I've achieved things I didn't think possible and even more so enjoyed the process of putting myself in new situations and learning from them."
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- Karen Kennedy, Utility Warehouse Discount Club

'"Terry Ingham's coaching session was very valuable to me. I used the Harrison 'Paradox Theory' based Assessment offered by Positive Impact Coaching as a platform for the session. I've seen lots of this type of thing before, but found this to be one of the genuinely very helpful assessments. Why? It showed me some things I already knew about myself, but more interestingly some things that others knew/recognised but perhaps I wasn't aware of. For both, it helped me think hard about myself - both on strengths and weaknesses, and consolidate clearly what I needed to work on. It's a fantastic assessment - I'd recommend using it."
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- - David Torrance, Senior Operational Improvement Consultant, ABB Global Consulting

'I found this course very useful as it will help me gain the knowledge of the mentoring process and rapport building. I would recommend it to all people who have to communicate with others.'

- Zulfya Muzafarova, Development Project Co-ordinator KPO - BV Kazakhstan

''My coaches overall life experience, high quality of listening, and strong empathy, make him a natural, trustworthy coach. I feel happy that the information I share or entrust with him is fully safe and confidential in his hands. He runs the sessions with a high degree of confidence and care while demonstrating strong understanding of the techniques used, yet always keeping me (the client) at the centre, this makes me feel his coaching is really for me and not just a process'. '

- Olga* from Coventry

'I write to say thank you for the brilliant job that you have done in teaching us how to use and interpret the 'Harrison and Stokes' tool in DIAGNOSING ORGANIZATIONAL CULTURE. It was undertaken in a very professional and efficient way, and we now feel comfortable in making use of it and all the tools that you have taught us. We look forward to working with you again in the future. Sincere thanks.

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- Jan van der Walt, Internal Consultant, SASOL Operations Excellence South Africa

'The way you taught us Harrison and Stokes (H&S ) was very good because it mixed theory and practice together well. Understanding where we want our company to be vs. where we are now, brings understanding. '

- WILLEM CARSTENS, Operations Excellence Consultant, Sasol South Africa.

'"With reference to the Harrison & Stokes approach to "Diagnosing Organisational Culture" the tool is a great way of identifying where you are now as an organisation and more importantly, agreeing where you need to go. In our initial workshops together our facilitators way of putting over the model made it easy to understand and use - as an individual and as a team, was jargon free and fun."'

- Grant Fawcett - Region Senior Consultant, ABB Southern Africa.

'“I found the sessions to be both interesting and informative as well as a catalyst for bouts of introspection and discussion amongst myself and colleagues....."
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- Jim Woo Technical Support Group Manager at sia Abrasives- A Bosch Company

'NOTE: In cases where a clients name have been referenced with an asterisk* it is to protect that clients privacy. In all such cases, clients comments are in writing and can be audited by a professional organisation such as the EMCC or AC (in confidence).'

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